The Shade FAQs
  • Managing your subscription
  • Colouring your Hair
  • Shipping
  • Pricing/Payments
  • Other
  • Colours
  • Ordering

Change

  • How do I change the colour of my membership?
  • How do I change my colour plan from Regular to Extra and vice versa?
  • How do I change my Autoship period?
  • Can I change my next shipping date?
  • How do I change my payment details?
  • Can my next order be shipped today?
  • Can I make a change once I've placed an order?
  • How do I change my address?
  • How do I add another Colour Kit to my membership?
  • How do I change my password?

Categories

  • Cancel
  • Other
  • Resubscribe / Reactivate
  • Change
  • Pause
No results found

© The Shade 2025. Powered by Help Scout