The Shade FAQs
  • Managing your subscription
  • Colouring your Hair
  • Shipping
  • Pricing/Payments
  • Other
  • Colours
  • Ordering

Most Popular Articles

  • How do I cancel my membership?
  • How does Membership work?
  • How do I change the colour of my membership?
  • How do I change my colour plan from Regular to Extra and vice versa?
  • How do I purchase accessories?
  • Can I pause my membership?
  • How do I change my Autoship period?
  • Can I change my next shipping date?
  • I cancelled my membership. Can I reactivate it?
  • How do I change my payment details?

Categories

  • Cancel
  • Other
  • Resubscribe / Reactivate
  • Change
  • Pause
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